Responsibilities & Job Duties:

• Provide product management leadership throughout the products lifecycle (market/product requirement documents, pricing, forecasts, roadmaps, messaging, go-to-market plans, etc.)

• Collaborate with the marketing department to plan the marketing campaign for the products.

• Identify & create new business opportunities by market research, customer and partner feedback, industry knowledge, internal company dies and creative vision.

• Prepare and present strategic, competitive, and market analysis for the product.

• Ensure technical and product messaging accuracy of customer, partner, and reseller marketing materials.

• Collaborate with Community Manager to plan and facilitate community events.

• Work with the department's lead to ensure the overall goals of the team are being met.

• Participate in creating and improving pipelines and processes to improve team productivity and reduce risk to the schedule.

• Manage and guide other producers within the team. Mentor staff.

• Update department and executive management team.

Requirements:

• Game industry experience is preferred and highly desirable.

• Minimum 3 years of experience as a senior producer.

• Ability to manage multiple projects in a fast-paced, high-pressure environment.

• Strong ability to critically analyze market problems and define clear, detailed, and logical product and service solutions.

• Strong oral, written, organizational, and presentation skills.

• High level of professionalism, integrity, confidence and commitment.

• International travel may be required.

• BA or BS degree or equivalent.

Responsibilities & Job Duties:

• Report and Enter bugs into the bug database.

• Approve bugs going into the bug database.

• Perform regression testing.

• Complete Patch testing.

• Perform black box testing.

• Perform server maintenance.

• Lead projects as needed.

• Assist QA Lead in compiling reports.

Requirements:

• 1 year of prior QA experience.

• Knowledgeable of database and word processing programs.

• Excellent attention to detail.

• Excellent communication skills, both written and verbal.

• The ability to execute processes to accomplish goals and tasks.

• Motivated and team oriented.

Responsibilities & Job Duties:

• Lead the IT department’s operational and strategic planning, including fostering innovation, planning projects and organizing and negotiating the allocation of resources.

• Manage the deployment, monitoring, maintenance, development, upgrade and support of all IT systems, including telecommunications, servers, PCs, operating systems, hardware, software, peripherals and Office Automation equipment.

• Manage the deployment, monitoring, maintenance, development, upgrade and support of all IT systems, including telecommunications, servers, PCs, operating systems, hardware, software, peripherals and Office Automation equipment.

• Oversee provision of end-user services, including help desk and technical support services.

• Work with stakeholders to define business and systems requirements for new technology implementations.

• Keep current with the latest technologies.

• Manage financial aspects of the IT department, including purchasing, budgeting and budget review.

• Develop business case justifications and cost/benefit analyses for IT spending and initiatives.

• Approve and oversee projects and project portfolio.

• Develop and implement all IT policies and procedures, including those for architecture, security, and disaster recovery, standards, purchasing and service provision.

• Negotiate and administer vendor, outsourcer and consultant contracts and service agreements.

• Practice asset management for IT hardware, software and equipment.

• Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation and disciplinary actions.

Requirements:

• Bachelor’s degree and five years of related work experience.

• Strong technical knowledge of telecommunications, network and PC operating systems.

• Strong technical knowledge of current network hardware, protocols and standards.

• Strong understanding of the ITIL body of knowledge.

• Extensive application support experience.

• Proven experience in IT infrastructure planning and development.

• Excellent understanding of the organization’s goals and objectives.

• In-depth knowledge of applicable data privacy practices and laws.

• Strong understanding of human resource management principles, practices and procedures.

• Excellent written and oral communication skills and excellent interpersonal skills.

• Ability to conduct and direct research into IT issues and products as required.

• Ability to present ideas in business-friendly and user-friendly language.

• Ability to perform general mathematical calculations for the purpose of creating business cases, budgets and so on.

• Proven analytical, evaluative and problem-solving abilities.

• Extensive experience working in a team-oriented, collaborative environment.

Responsibilities & Job Duties:

• Analyze and present people metrics to leadership teams to inform sound talent and business decisions.

• Confer with senior leadership to identify personnel needs, workforce planning strategies, and search assignments.

• Develop and maintain strong working relationships with Perfect World Entertainment leaders, vendors, community organizations, and other team members to create a partnership that yields success, predictable results and credibility.

• Develops Applicant qualifications to ensure hiring process attracts candidates that mesh with the PWE culture, values and mission

• Develop and manage Social recruitment/networking strategies.

• Providing guidance to management on effective staffing strategies and managing relationships with hiring managers regarding internal requisition processes.

• Developing and implementing recruiting plans to staff open requisitions while maximizing quality and minimizing cost per hire.

• Providing information feedback trends and concerns of candidates to others in Human Resources and management as appropriate.

• Developing a workforce plan, updating and maintaining Staffing Reports, open requisition and headcount budget reporting, staffing metrics (cost per hire, time to fill, etc).

• Creatively source candidates for high-demand roles through web sourcing, networking, leveraging group research, candidate referrals, etc.

• Manage Employee referral programs.

• Manage Executive/Director recruiting searches.

• Manage College relations and intern programs.

• Own/Administer EEOC reporting and compliance programs –hiring and compliance reporting.

Requirements:

• BS/BA degree in Human Resources, Communications, Marketing, or related discipline required.

• Must have 5+ years experience with full life cycle recruiting.

• Knowledge and extensive past use of a server-based applicant tracking system, preferably An expert level of knowledge in all full lifecycle recruiting components including, but not limited to, sourcing, qualifying, networking, assessing, legal, job analysis, wage and salary trends, relationship management, and due diligence.

• Demonstrated ability to recruit for a wide range of positions.

• Demonstrated ability to function/recruit on a national, multi-location level.

• Ability to travel as required.

• Ability to handle sensitive and confidential information appropriately.

• Strong initiative and solid judgment abilities/skills. Demonstrated ability to command the attention and respect of senior level leaders. 2+ years of management experience.

• Must demonstrate ability to handle confidential information with discretion.

• Strong oral and written communication, project and time management skills.

• Ability to continuously drive for process improvement coupled with excellent written and communication skills.

• Demonstrated success in developing, implementing and managing recruiting infrastructure including guidelines, tools, dashboards, systems & processes.

• HR technologies expertise – ATS, HRIS, etc.

Responsibilities & Job Duties:

• Greet, assist, and direct visitors/clients of the President/CEO.

• Receive and/or facilitate telephone calls/messages accurately and in a timely manner.

• Manage President/CEO calendar on Outlook.

• Maintain and update all potential client information as needed.

• Make complex international travel arrangements and meeting preparations. Anticipate a variety of simple to complex needs and potential issues; ensures all needs are met and issues are proactively addressed.

• He/she will assist in processing payments and invoices related to CEO’s travel, conferences and meetings.

• Prepares high level presentations, reports.

• Attend staff meetings, take and distribute minutes and follow-up on action items.

• Schedule conferences rooms and meetings as needed.

• Assist with administrative tasks including typing, filing and proofreading to perform day-to-day workflow functions, recordkeeping, status reporting and contact management.

• Prioritize work on multiple projects to ensure deadlines are met.

• Coordinate and implement special projects.

• Assists in other duties as needed and directed.

Requirements:

• Two (2) or more years of administrative work experience reporting to senior management and CEO Bachelor’s Degree preferred and years of related experience can be substituted for education.

• Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel) and Adobe.

• Excellent organizational skills (oral and written) and the ability to excel at details, multi-tasking and working under pressure.

• Experience working in a fast paced, changing work environment, working through issues and achieving resolution to challenging problems with little or no supervision.

• Ability to network and use a variety of resources internal and external to the company to get things done in a timely and cost effective way. Ability to anticipate department needs and plan accordingly.

• Ability to meet deadlines, prioritize and organize work flow.

• Punctuality and consistent dependability is critical.

Responsibilities & Job Duties:

• Approve bugs going into the bug database.

• Lead regression testing.

• Create daily reports that summarizes the new bugs that were found.

• Compile a daily list of localization/text issues.

• Perform black box testing.

• Report any bugs.

• Mentor and train staff.

Requirements:

• 2-3 years of prior QA experience.

• Knowledgeable of Word and Excel programs.

• Excellent attention to detail.

• Excellent communication skills, both written and verbal.

• The ability to execute processes to accomplish goals and tasks.

• Motivated and team oriented.

Responsibilities & Job Duties:

• Collaborate with developers, product owners and management to understand product release.

• Coordinating the Engineering assignments based on workload and priorities.

• Work with project managers and product managers on from initial design concept and provide feedback.

• Host regular ongoing meetings with product and engineering teams to discuss prioritization and remediation of outstanding defects and issues.

• Identify and resolving conflicts and issues, and optimizing work process.

• Provides support for projects which may require research and analysis.

• Documenting project specifications.

Requirements:

• Bachelor’s Degree or equivalent experience.

• Minimum 3+ years relevant project management experience.

• Intermediate knowledge in HTML/JavaScript/CSS.

• Experience managing software / web development process.

• Experience writing technical specifications.

• Must have strong problem-solving ability, the ability to adapt to shifting priorities and align activities to meet organizational goals.

• An eye for detail and a dedication to quality.

Responsibilities & Job Duties:

• Maintain personnel records, particularly in the areas of compensation, immigration and workers compensation. Ensure accurate and complete filing for all employee records.

• Reconcile/validate data entry to ensure data integrity, and support basic routine reporting requests. This includes running monthly reports as assigned from the HRIS system and basic reporting. Ensure accurate processing of Employee Action Notices.

• Establish and maintain documentation of HR processes and enhance support with new hire paperwork and on-boarding process and administers new hire announcements.

• Provide regular and ad hoc HR data analysis and reports.

• Support initiatives and activities for employee and manager training, which is facilitated by HR. May support company-sponsored employee events as directed.

• Manage the administration of all the following benefit plans –Medical, Dental, Vision, life, AD&D and LTD. Process all benefits enrollments/changes/terminations as well as participating in annual open enrollment. Manages all Cobra administration. Interact with Benefit vendors.

• Administer performance appraisal and performance Metrics.

• Administer all workers compensation issues.

• Preparation and maintenance of employee paperwork.

• Scheduling and coordination of interviews and any associated travel.

• Company event coordination and involvement.

• Filing and administrative organization.

• Company intranet updating and maintenance.

• Performs other human resources duties as needed.

Requirements:

• 2 years HR experience in an administrative role required, gaming industry experience is preferred but not required.

• Associate degree or college experience preferred.

• Ability to manage and maintain highly sensitive and confidential data.

• Strong organization and prioritization abilities in a constantly changing environment.

• Ability to provide excellent customer service and respond to incoming inquiries quickly and accurately.

• Experience building strong internal and external relationships.

• Excellent verbal and written communication skills.

• Must be detail oriented.

• Proficient in Microsoft Suite. Highly proficient in Excel and Word.

Responsibilities & Job Duties:

• Help the community by providing support both in and out of game.

• Resolve tickets/emails in a timely manner with accurate resolutions.

• Participate in phone/live chat conversations if and when necessary.

• Perform policing duties as an in-game Game Master.

• Provide reports to management addressing common customer concerns and current issues.

Requirements:

• High school degree or equivalent.

• Must be well organized, able to prioritize tasks, and have a good sense of time management.

• Must be familiar with Microsoft Word and Excel.

• Able to effectively communicate thoughts and solutions to clients, staff, and management.

• Game industry experience is preferred or a high level interest with MMO games is desired.

Responsibilities & Job Duties:

• Maintaining overall office appearance in regards to cleanliness and maintenance.

• Assisting with office relocation and improvement projects.

• Managing and attending to facilities request, and working closely with IT.

• Word processing, updating Intranet, and data entry.

• Working with Admin team to organize company events.

• Hospitality: setting up for meetings, greeting guests, catering, and clean up.

• Maintaining office supply inventory and supply ordering.

• Managing scheduling for shared spaces (conference rooms).

• Working with building management, suppliers and vendors.

• Monitoring main phone line, screening and routing, and answering routine inquiries.

• Greet and direct visitors, guests, couriers, shippers, etc.

• Sorting and distribute mail, faxes, packages and handling overnight deliveries.

• General miscellaneous office tasks: filing, mailing, faxing, and copying.

• Provide all other administrative functions as needed.

• Work on special projects as assigned.

Requirements:

• The ideal candidate is someone with 2-3 years office assistance experience looking for an entry level position in a computer gaming company.

• Bachelor's degree preferred.

• Excellent interpersonal and organizational skills.

• Ability to work with little or no supervision – proactive and fast learner.

• An independent problem solver yet can collaborate with team mates well.

• Ability to provide excellent customer service and respond to incoming inquiries quickly and accurately.

• Experience with Microsoft Office Suite (Word, Outlook, PowerPoint, and Excel).

• Previous experience in a computer gaming environment a plus.

Responsibilities & Job Duties:

• Code Back-End functionality using PHP for high-performance customer-facing websites

• Collaborate with product managers, designers, and software engineers to refine and improve the user experience

• Actively participate in brainstorming with the product and engineering team

• Develop HTML pages from design concepts and provide functional prototypes to demonstrate concepts

• Connect with the user interface development community to track latest trends and emerging technologies

Requirements:

• 2-3 years PHP web development experience, preferably on high-load websites

• Proficiency in JavaScript (AJAX and jQuery preferred), DHTML, CSS, Linux, Windows

• Proficiency in PHP, MySQL and the LAMP stack. Shell Scripting (Linux) and SVN are a plus

• Ability to create functional HTML pages from design mockups

• Knowledge of cross-browser issues and programming languages (PHP)

• Excellent problem-solving, organizational, and communication skills

Responsibilities & Job Duties:

• Develop and distribute written materials including, but not limited to press releases, developer diaries and blog entries.

• Liaison with product managers on upcoming in-game events and PR activities.

• Coordinate with Senior PR Coordinator on media outreach execution.

• Manage tradeshow and event planning and execution.

• Drive weekly ROI coverage reports across products.

• Research alternative media outlets, tradeshows and events.

• Monitor key trends in the industry space and provide analysis as needed.

• Assist with special assignments as needed.

Requirements:

• BA in Journalism, Marketing, Communications or Related Field.

• Minimum 1 year Public Relations or Marketing experience.

• Exceptional writing skills (samples will be requested).

• Experience with Microsoft Outlook, Word, PowerPoint and Excel.

• Excellent communication skills, diplomacy/people skills a must.

• Self-starter with team orientation.

• Experience in event planning and dealing with third party vendors.

• Ability to work on numerous projects simultaneously in a fast-paced environment.

• Gaming industry background (MMORPG experience preferred).

Responsibilities & Job Duties:

• Develop measurable online user acquisition campaigns.

• Develop and execute social network and social media marketing strategies.

• Manage paid search marketing campaigns with search engines for both ecommerce and traffic & registration initiatives.

• Continually optimize and develop in-house tools used for day to day marketing tasks.

• Work with creative team to develop compelling and effective creative to optimize website to drive customer acquisition.

• Identify new opportunities and manage cross functional opportunities between ecommerce and business & content & editorial.

• Direct marketing campaigns and lead other promotional activities that drive more customers to the MMO service via both traditional ad spending and creative viral/organic marketing initiatives.

Requirements:

• Bachelor's Degree in Marketing, Communication or other related business degree.

• Minimum of five years of relevant marketing experience.

• Experience with MMO strongly desired, experience with web 2.0 related products a must.

• Proven record for developing and launching new and innovative customer acquisition campaigns; must have solid experience creating, evaluating, analyzing and optimizing marketing campaigns.

• Excellent verbal and written communication skills.

• Demonstrated capacity for original thinking and independent initiative.

• Must be extremely organized and detail oriented and be able to multitask and work effectively in a dynamic environment with multiple priorities.

• Excellent MS Office skills including Excel, PowerPoint, Word, Projects.

Responsibilities & Job Duties:

• Provide product management leadership throughout the products lifecycle (market/product requirement documents, pricing, forecasts, roadmaps, messaging, go-to-market plans, etc.)

• Plan/manage the marketing campaign for the products lifecycle.

• Identify & create new business opportunities by market research, customer and partner feedback, industry knowledge, internal company dies and creative vision.

• Prepare and present strategic, competitive, and market analysis for the product.

• Ensure technical and product messaging accuracy of customer, partner, and reseller marketing materials.

Requirements:

• Game industry experience is preferred and highly desirable.

• Minimum 3 years of experience in a similar role.

• Ability to manage multiple projects in a fast-paced, high-pressure environment.

• Strong ability to critically analyze market problems and define clear, detailed, and logical product and service solutions.

• Strong oral, written, organizational, and presentation skills.

• High level of professionalism, integrity, confidence and commitment.

• International travel may be required.

• BA or BS degree or equivalent.