Do you have a strong passion for video games? Perfect World Entertainment is looking for candidates who are up to the challenge and looking for a career that offers tremendous personal and professional growth opportunities in one of the fastest growing areas in the video gaming industry.

Positions

View System Engineer

Responsibilities & Job Duties:

• The Systems Engineer is responsible for technical/functional support activity of all customer facing servers, primarily serving game-related functions. Perform technical troubleshooting and apply judgment to resolve complex issues. Responsible for installing, maintaining, tuning, debugging, and performing the daily administration to keep environments optimally running. Create documentation to support design and testing efforts.

• As a Systems Engineer you will join a team of other system engineers to support the live operations of our “always-on” game services. This position requires a high level of technical knowledge and experience in the area of system administration, hardware and software configuration, and some networking. This role may require some evening or weekend hours and is part of an on-call rotation

• Deploy, configure, and maintain game servers, game software, network gear, and other critical infrastructure to support games and platform services

• Proactively work to improve supportability and stability of hardware and software services

• Troubleshoot hardware, software, and basic network issues

• Help create reproducible processes and reduce user-related errors

• Use and document all work in ticket tracking systems

• Create and update documentation (design specs, project plans, proposals, wiki entries)

• Be available as part of a scheduled weekly on-call rotation

• Travel to datacenters to rack and cable servers and other hardware, provide hardware maintenance (replace failed components, etc.), and troubleshoot problems

• Other duties as assigned

Requirements:

• Previous experience working in a large-scale server administration or datacenter support role

• System administration skills using Windows 2008/2012 Server (active directory, exchange, IIS), Linux (RHEL/CentOS) is a plus

• Solid understanding of ITIL system admin processes, methodologies, tools, and best practices

• Solid understanding of web-based applications, setup and support requirements

• Solid understanding of common network protocols and services (DNS, DHCP, LDAP, etc.)

• Familiar with relational database setup, configuration, and maintenance (MySQL/MS-SQL)

• Strong analysis & troubleshooting skills, and the ability to operate well under pressure

• Ability to develop/modify scripts (perl, python, vbs, php) for job automation plus

• Ability to work independently and as part of a team to solve complex problems

• Self-motivated, flexible, and eager to constantly improve and expand skill set

• Excellent verbal and written English-language communication skills -- Chinese as well is a plus, but by no means required

• B.S. degree in a technical discipline (or equivalent work experience)

• 3+ years of experience in IT-related hardware and software support/administration

• 1+ year of experience in datacenter operations or support

• Current systems administration certifications (such as MCSE/RHCE/RHCVA) a plus

View IT Desktop Support

Responsibilities & Job Duties:

• The IT Desktop Support provides end-user support and troubleshooting for employees in a largely Windows/Microsoft based corporate environment. This person is responsible for the day-to-day maintenance of all company network equipment including, pc’s, laptops, printers, local software and equipmen'

• First level of support for laptop and desktop computer issues

• Plans, organizes and performs hardware and software system configuration and maintenance on computers throughout the company

• Responsible for deployment of new computer hardware

• Involved in acceptance and configuration of new systems

• Develops and updates documentation of all procedures

• Documents all work in ticket tracking system

• Ensures that employees systems are running optimally with a very high level of uptime

• Identify research and resolve technical problems

• Strong problem solving skills and methodical troubleshooting are required

Requirements:

• Two years computer systems support experience

• Bachelor's degree or equivalent work experience

• Windows 7,8 , Server 2008/2012 familiarity

• Knowledge/experience supporting Mac OSX systems in professional environment a plus

• Strong written and verbal communication skills

• Should be self-motivated, flexible, and eager to constantly learn/expand skill set

• Strong customer service skills

View Customer Support and Billing Rep (German) - Based In Amsterdam

Responsibilities & Job Duties:

• The Customer Support and Billing Representative (CSR) is the first line of defense in ensuring the satisfaction of the user base. The position is composed of handling general game inquiries, technical support, and billing issue as well as monitoring and reviewing our anti-fraud tools. The CSR assumes the role of problem solver when handling customer emails, and the role of sentry when reviewing and handling payment fraud incidents. This is an entry level position that reports directly to the Billing / CS Lead.

• • Respond to and resolve first and second level Customer Support requests

• • Use, expand and improve our library of default processes and responses

• • Research reported issues to provide resolutions to non-standard support issues

• • Collect, document and report game issue reports and feedback received via support requests

• • Monitor the anti-fraud system tool for our payment processors and review fraud reports

• • Monitor the anti-fraud system tool for our payment processors and review fraud reports

Requirements:

• • Fully fluent (written and spoken) in English and German. Additional language skills are a plus

• • Strong experience with video games and online games in particular is a must

• • Experience working with Microsoft Office Excel and Word

• • Experience working with Ticket Systems a plus (RightNow, Jira, etc.)

• • Prior similar professional experience in a customer/billing role is a plus

• • Experience working in the Game Industry is a plus

• • Love for video games and enabling others to have a great time

• • Strong desire to provide a high quality service and drive to improve your work

• • Ability to cooperate with people in a high work volume environment

• • High level of professionalism, integrity, confidence and commitment

• • Strong oral, written, organizational, and presentation skills

• • BA, BS or equivalent desired but not necessary

• Please send resume directly to : jobs.eu@perfectworld.com

View Customer Relations Mgmt Specialist - Based in Amsterdam, Europe

Responsibilities & Job Duties:

• The Customer Relations Specialist for Perfect World Europe B.V. is an integral part of the company’s marketing team and is responsible for planning, coordinating and sending of email messages to Perfect World’s ever growing database of passionate gamers

• He/she is expected to contribute to marketing, sales and retention programs through reactive (trigger) and proactive email communication with Perfect World’s ever growing group of passionate gamers

• Planning: Plan effective and smart email campaign activities across our range of games and languages

• Campaign optimization: Continuously keep a keen eye on the results of previous campaigns to optimize the efficiency of upcoming campaigns and ensure profitability of those

• Reporting: Provide full transparency into campaigns on a constant and pro-active basis

• Copywriting: Write engaging copy and subject lines leveraging the expert knowledge of our products that your colleagues will provide

• Tracking user satisfaction: Gather data via surveys and present it in a consistent and transparent way to the rest of the company

• Trend watching: Research and present information by collecting, analyzing, and summarizing data and trends. Keep yourself and the company ahead of the curve on new technologies and methodologies

• This position reports directly to the Head of Marketing

Requirements:

• Approx. 2 years’ experience in a similar role

• Strong PHP, HTML, CSS and user interaction skills

• Multicultural communication skills and able to communicate effectively and collaboratively in English, both verbal and written

• In-depth knowledge of email marketing in the F2P gaming industry is a major plus

• Cooperative, collaborative work style – teamwork approach

• Outstanding communication and collaboration skills

• Ability to work independently in a high-pressure environment and excellent organizational and multi-tasking skills

• Detail oriented with excellent follow through skills

• Affinity to games and/or online games is a plus

• Please send resumes directly to : jobs.eu@perfectworld.com

View User Acquisition Specialist - Based in Amsterdam, Europe

Responsibilities & Job Duties:

• The User Acquisition Specialist for Perfect World Europe B.V. is an integral part of the company’s marketing team and responsible for performance marketing campaigns across a wide range of products and countries with the ultimate goal of running highly profitable marketing campaigns.

• This role is expected to contribute in optimizing the efficiency of performance marketing campaigns. The User Acquisition Specialist gathers, processes and presents marketing data and contributes to decisions based on it.

• Media planning: Plan and execute user acquisition activities across our range of games and languages.

• Campaign optimization: Continuously keep a keen eye on running and upcoming campaigns to optimize their efficiency and maximize their RoIe

• Data management: Gather data from different internal and external sources and present it in a consistent and transparent way to enable data driven decision making. Interface with various departments within the company to improve data quality and comparability

• Reporting: Provide full transparency into campaigns on a constant and pro-active basis

• Trend watching: Research and present information by collecting, analyzing, and summarizing data and trends. Keep yourself and the company ahead of the curve on new technologies and methodologies

• This position reports to the Performance Marketing Manager

Requirements:

• Minimum of 2 years’ experience in a similar role and in-depth knowledge of performance based marketing in the F2P gaming industry

• Bachelor’s degree in Marketing, Statistics or related field

• Solid experience in the use of consumer insight (business intelligence, market research)

• Strong mathematical and analytical problem-solving skills

• Multicultural communication skills and able to communicate effectively and collaboratively in English, both verbal and written

• Digital Marketing experience (Google AdWords, user acquisition, etc) is preferred

• Cooperative, collaborative work style – teamwork approach

• Outstanding communication and collaboration skills

• Ability to work independently in a high-pressure environment and excellent organizational and multi-tasking skills

• Detail oriented with excellent follow through skills

• Affinity to games and/or online games is a strong plus

• Please send resumes directly to : jobs.eu@perfectworld.com

View Product Management Associate - Based in Amsterdam, Europe

Responsibilities & Job Duties:

• The Product Management Associate supports Product and Monetization Managers in their daily work by providing concepts, analysis and general input based on extensive knowledge of our games. The Product Management Associate will contribute heavily to the success of the Product Management Team’s execution of in-game and monetization activities in all our games. This is an entry position and this role reports directly to the Senior Manager of Operations

• Extensively play our games to develop a deep understanding and knowledge of the core gameplay and monetization loops

• Using this game knowledge, you will work closely with the Product and Monetization Manager in order to :

• - identify, develop, document and communicate opportunities in our games to improve the core KPIs for retention and monetization

• - prepare and analyze game data and provide interpretation thereof in concise reports

• - develop, review and execute monetization activities in our games

• - gather game feedback and requests and structure them to be communicated to the game developers

• - take ownership of executing and constantly improving the regular KPI reports for the Management Team

• Interface with the US based Product Managers to communicate and review initiatives, game feedback and feature requests to optimize our games for our European audience

• Work with our international offices to define and request analytics game data and provide requirements and feedback to the database administration teams

• Cooperate closely with our Community Management game specialists to exchange and synch game specific knowledge and insights

• Support the Product Management and Management team with miscellaneous analytical and organizational tasks

Requirements:

• Full fluency in English, both spoken and written

• Prior experience with Game Design and/or Monetization of online games especially in the MMORPG sector

• Strong gaming background with a vast experience with different platforms, genres and games and the different Monetization models present in the Gaming sector

• Ability to dig into a game, understanding, analyzing and improving the systems and features

• Proven experienced in analyzing complex systems and presenting your findings in a structured manner

• Intuitive understanding of numbers, data and how to present them to different audiences

• Strong self-organization and self-motivation with a constant drive to improve your skills and work results

• Ability to work independently and cooperatively as part of a team or taskforce

• Proficiency with office tools such as Excel, Word and PowerPoint

• Preference of prior professional experience in a Product Management or Monetization role within the Games industry

• Any additional language proficiency is a plus

• Please send resumes directly to : jobs.eu@perfectworld.com

View Business Development Specialist - Based in Amsterdam, Europe

Responsibilities & Job Duties:

• The Business Development Specialist reports directly to the Business Development Manager.

• The Business Development Specialist will contribute to develop Perfect World partners' relationships and cooperation opportunities in Europe

• The Business Development Specialist will also support the Business Development Manager to optimize Perfect World payment and billing strategy in Europe

• Account Management :

• Be the operational contact for a number of B2B partners: hardware manufacturers, TV stations, websites portals, media agencies

• Develop partnerships and cross promotions with these partners

• Coordinate and communicate the cross promotions with all Perfect World internal departments

• Payments and Billing :

• Create, analyze and evaluate new payment partner opportunities

• Evaluate new payment products and promotions

• Contribute to the evolution and guide the development of Perfect World's billing system implementation; coordinate all payment systems modifications

• Analyze and work on improving the performance of Perfect World's payment systems and solutions in order to maximize revenue and profits

Requirements:

• At least 2 years of experience working in a similar role

• Experience in billing and payments

• Affinity to games and / or online games

• Proven ability to manage competing and complex priorities

• Ability to manage and report on multiple projects at the same time

• Strong attention to detail

• Fluent English paired with strong communication and diplomacy skills

• Excellent analytical abilities and a deep passion for number-crunching

• Excellent knowledge of common Office software (Excel, Word, etc.)

• Please send resumes directly to : jobs.eu@perfectworld.com

View Account Manager - Platform

Responsibilities & Job Duties:

• Operate as the lead point of contact for all matters specific to our Arc channeling partners

• Maintain strong positive relationships with our partners and help drive the publisher and platform roadmap to ensure success

• Ensure the timely and successful delivery of technical integration materials, marketing assets and requirements, and other required documentation between Perfect World and its partners

• Assist partners with providing product expertise and guidance through a product's lifecycle (market/product requirement documents, pricing, forecasts, roadmaps, messaging, go-to-market plans, etc.)

• Maintain up-to-date Arc integration documentation and maintain close contact with the platform development teams to ensure that the needs of our partners are met, allowing for seamless integration

• Prepare and present strategic, competitive, and market analysis for the platform

• Track game performance and KPI, and provide constant feedback to the Arc platform team

Requirements:

• Minimum 3 years of experience working in a role that with applicable experience

• BA or BS degree or equivalent experience may be substituted for degree

• Extremely strong verbal, written, organizational, and presentation skills

• Software and game industry experience is preferred

• Ability to manage multiple projects in a fast-paced, high-pressure environment

• Strong ability to critically analyze market problems and define clear, detailed, and logical product and service solutions

• High level of professionalism, integrity, confidence and commitment

• Foreign language skills a plus (Mandarin, Korean desirable)

• International travel may be required

View German Community Specialist - Based in Amsterdam, Europe

Responsibilities & Job Duties:

• The role of the Community Specialist is key within the business and provides the public face for each game. The Community Specialist position provides two way feedback between the business and players, applying their detailed and specific game knowledge to acquire and retain players as well as promote the game both online and offline via forums, social networks, conferences and interviews. The Community Specialist is a team player with excellent communication skills. He/she will report to the Community Management.Lead. This fulltime position is located in Amsterdam, the Netherlands

• Be the'go to' person for all game and game community information within the business

• Provide detailed, specific information back into marketing and the business on community trends, reactions and expectations

• Provide periodical reports on community reach, reaction and needs

• Visit, manage and partake in forum discussions, both on our own forums as well as others

• Establish and moderate online community forums according to company policy. Coordinate & manage community forum moderators

• Build up a network and gain the trust of key, influential guilds and players

• Provide timely, informative and engaging commentary to potential and existing players

• Promote the game and the business across social networks and online/offline media e.g. actively engage users through Q&A forums

• Build and cultivate an online community of affluent users, drive players to become evangelists of the game

• Plan and execute a community building and retention timeline

• Suggest further areas where the game can be promoted and brand awareness increased

• Give demonstrations and interviews, both 1 on 1 and at public events such as game conferences and gatherings, be the public face of the game/company

• Work on special projects as assigned

Requirements:

• Native German language speaker and good English communication skills

• Neverwinter or Dungeons & Dragons experience is a strong plus

• Previous experience in a computer gaming environment and in depth past, present and future game knowledge

• Strong web communication skills. Blogging experience a plus

• Ability to work extremely well organized and detail oriented

• Presentation and interviewing skills (both creation and execution)

• '1337' gaming skills

• Track record of engaging users and growing online communities; both forum and social network.

• APPLICANTS : PLEASE SEND RESUMES DIRECTLY TO : Jobs.eu@perfectworld.com

View French Community Manager - Based in Amsterdam, Europe

Responsibilities & Job Duties:

• The role of the Community Manager is key within the business and provides the public face for each game. The Community Manager position provides two way feedback between the business and players, applying their detailed and specific game knowledge to acquire and retain players as well as promote the game both online and offline via forums, social networks, conferences and interviews. The Community Manager is a team player with excellent communication skills. He/she will report to the Community Management.Lead. This fulltime position is located in Amsterdam, the Netherlands

• Be the 'go to' person for all game and game community information within the business

• Provide detailed, specific information back into marketing and the business on community trends, reactions and expectations

• Provide periodical reports on community reach, reaction and needs

• Visit, manage and partake in forum discussions, both on our own forums as well as others

• Establish and moderate online community forums according to company policy. Coordinate & manage community forum moderators

• Build up a network and gain the trust of key, influential guilds and players

• Provide timely, informative and engaging commentary to potential and existing players

• Promote the game and the business across social networks and online/offline media e.g. actively engage users through Q&A forums

• Build and cultivate an online community of affluent users, drive players to become evangelists of the game

• Plan and execute a community building and retention timeline

• Suggest further areas where the game can be promoted and brand awareness increased

• Give demonstrations and interviews, both 1 on 1 and at public events such as game conferences and gatherings, be the public face of the game/company

• Work on special projects as assigned

Requirements:

• Native French language speaker and good English communication skills

• Strong focus and understanding of community needs

• Friendly, outgoing and open minded personality (thick skin is a strong plus)

• Previous experience in a computer gaming environment and in depth past, present and future game knowledge

• Strong web communication skills. Blogging experience a plus.

• Ability to work extremely well organized and detail oriented

• Presentation and interviewing skills (both creation and execution)

• '1337' gaming skills

• Track record of engaging users and growing online communities; both forum and social network

• APPLICANTS : PLEASE SEND RESUMES DIRECTLY TO : Jobs.eu@perfectworld.com

View Art Director

Responsibilities & Job Duties:

• Work closely with the project Director and other artists to address all artistic issues of under-developing projects; including concept/3D/VFX/UI, and figure out the smart and executable solutions to fix them.

• Lead the artist team to create all art assets for the further projects, including defining the stylistic vision, establishing and maintaining aesthetic standards, creating the visual language that directly enhances the core design

• Provide concepts, style guides, paint overs, and support documentation as required for clear, high level visual direction & vision

• Unification of art and UI development

• Manage and mentor artists in style and technical aspects of game art and efficient methods

• Time management and task distribution to different artists

Requirements:

• 1+ years of experience with shipped, successful games, in a lead artist or art director role

• Excellent design skills, including the effective use of color, form, lighting and composition; especially for mobile device screens

• Quick sketching skills are crucial for rapid iteration

• Firm understanding of necessary art creation tools (3D Studio Max / Photoshop / Illustrator / Mudbox / Zbrush / etc)

• Excellent team communication and motivational skills

• A veteran game player that enjoys a wide variety of mobile games and understand the core game play of successful mobile games

• Familiarity with Unity3D is a plus

View Tax Manager

Responsibilities & Job Duties:

• Review internal/external agreements that may have global and domestic tax impact for B.V., PWE, and Runic, making sure that they are in line with current global tax structure; In the meantime propose necessary internal agreements to make sure our current business operations are in line with global tax structure (Corp, BV, and PWE function)

• Review tax calculation and propose all tax related GL entries for B.V. and PWE. Based on tax provision, transfer pricing agreements, or other domestic or international tax matters such as VAT, Sales Tax, and R&D tax credits (B.V. and PWE function)

• Be the business partner for operation and BD team from tax perspective to ensure the optimization of global tax structure for new line of business or future business opportunities (Corp and PWE function). Areas for tax planning and compliance projects includes but not limited to:

• ------------ Identify VAT and sales tax responsibilities among 3rd party, payment gateway, and publisher

• ------------ Tax planning on ways to prevent potential DTA write offs

• ------------ IP planning for ARC and new PC / Mobile games

• ------------ Assist BD to strike potential deals with optimized tax structure

• Liaison with the external consultant/ professional firm for all tax related matters

Requirements:

• 4 -5 years working experience in public accounting or multi-national company’s tax department would be preferable

• Requisite credentials for the Tax Manager include one or more of the following: CPA, MST, JD, LLM

• Bilingual in English and Mandarin preferable

• Experience in international issues such as IP planning, and knowledge of transfer pricing issues

• Able to effectively manage multiple projects and priorities simultaneously

View Community Manager (Mobile)

Responsibilities & Job Duties:

• The ideal candidate is an experienced Community Manager with proven leadership skills and a passionate working knowledge of the latest trends in online, mobile, and social games. You will use your proven ability to engage gamer's community on Facebook, Twitter and Youtube to recommend the best way to grow and active our communities.

• Manage key social networks (Twitter, Facebook) & forums and foster positive players interactions for 2 high quality, engaging, and well monetized mobile games within allotted timeframes

• Actively engage Perfect World Entertainment (PWE) mobile gamers through Facebook, Twitter and forums and, if needed, help troubleshoot their issue

• Motivate opinions leaders on Twitter or Youtube, relevant for our communities, to engage with our games and develop long-term partnerships with them

• Responsible for writing, reviewing and posting posts/articles on the game social networks and forums. Accountable from driving readers interaction up and increasing the community size

• Work closely with the Product Managers to develop community plans supporting our key product updates as well as the Game teams and QA teams to ensure some user-generated changes are implemented

• Bring a feedback-driven perspective to the table and an ability to adapt to change based on the community insights and/or marketing trends

Requirements:

• Minimum one year of community management experience in gaming space and at least 2 years work experience as community manager

• Ideally, active Twitter account and demonstrable track record of participation in an online community and/or content creator (blogger, Tumblr)

• Good proficiency in Photoshop to be able to be self-sufficient on designing specific banners for your community. Video production and editing skills is a plus

• Solid writing skills with a deep knowledge of the trading-card games and MMO specific lingos

• Highly collaborative approach to development with a willingness to assist in all areas. Excellent time-management and organizational skills

• Passionate player of games with, ideally, a good affinity with mobile trading-card games and MMOs

View Senior Public Relations Manager

Responsibilities & Job Duties:

• The Sr. PR Manager will lead the communications team for Perfect World Entertainment, driving programs that will generate editorial coverage, positive sentiment and engagement, and social reach for all of the company's PC and mobile game franchises, help build its platform presence, manage all conferences and events, and partner in developing the company's corporate communications strategy. This is a leadership position within the marketing team, and will report to the Director of Marketing & PR

• Lead and mentor the communications team

• Support new product launches (new IP, expansions, modules) for 12 operating MMORPGs.

• Create strategies and oversee execution to create continual editorial coverage, consumer engagement, and social reach for PWE's lead franchises.

• Support the growth of PWE's platform and mobile publishing businesses

• Help build and execute PWE's corporate communications plan.

• Build a strong partnership with the production team, product marketing, and development.

• Manage all conference and event activities.

• Support partner marketing activities, including B2B platform growth and industry partnerships.

• Create communications activities with quantitative and qualitative reporting.

• Explore ways to expand marketing efforts into new platforms and channels.

• Monitor key trends in the industry space and provide analysis.

• Increase user retention through email marketing, in-game messaging, and other channels.

Requirements:

• BA in Marketing, Communications, or related field.

• 8+ years of experience working in communications or public relations in the entertainment or consumer goods industry.

• Minimum 3+ years of management experience with direct reports.

• Strong gaming industry background. MMORPG experience preferred.

• Exceptional written and verbal communication skills with cross-functional partners, consumers, and vendors.

• Strong quantitative, analytical and problem solving skills. Must be comfortable with numbers, performance reporting, and making data-driven recommendations.

• Experience in event planning and conferences.

• Partner marketing experience is a plus but not required.

• Self-starter, positive, and enthusiastic about exploring new marketing strategies.

View QA Tester

Responsibilities & Job Duties:

• The QA Tester position is an integral part of the test team. Along with Leads and Assistant Leads, they ensure that games are fully localized and free of bugs. The QA Tester will often be assigned to various game playing/testing activities and will contribute to, but will not independently prepare, bug reports. Under the supervision of senior members, the QA Tester will conduct compliance testing to ensure software meets regulatory and/or performance standards or requirements.

• Properly verifies and tests all aspects of provided assignments.

• Executes test plans on applicable versions of software and hardware to detect and record product defects.

• Executes test cases in accordance with provided test plans.

• Finds and enters bugs into appropriate bug database.

• Performs routine testing of our games before deployment and before patches and updates.

• Assists with live maintenances by conducting “white glove” validation service.

Requirements:

• 1 year of prior QA experience preferred.

• Experience testing on mobile devices a plus.

• Experienced PC and/or mobile game player.

• Good knowledge of PC and mobile software and hardware.

• Knowledge of database and word processing programs.

• Excellent attention to detail.

• Excellent communication skills, both written and verbal.

• Knowledge of and interest in good English practices with respect to grammar, punctuation, spelling, composition and style.

• Proofreading and editing skills with an attention to fine details.

• The ability to execute processes to accomplish goals and tasks.

• Motivated and team oriented.

View Public Relations Specialist

Responsibilities & Job Duties:

• The PR Specialist will be a key member of the communications team for Perfect World Entertainment, driving programs that will generate editorial coverage, positive sentiment and engagement, and social reach for all of the company’s PC and mobile game franchises and support conferences and events. This position will report to the communications team leader.

• Execute communications activities for new product launches (new IP, expansions, modules) across MMORPG business

• Build strategies and execute plans to create editorial coverage, consumer engagement, and social reach for PWE’s lead franchises

• Support the growth of PWE's platform and mobile publishing businesses

• Be a great partner across production, product marketing, and development

• Support conference and event activities

• Create communications activities with quantitative and qualitative reporting

• Explore ways to expand marketing efforts into new platforms and channels

• Monitor key trends in the industry space and provide analysis

• Increase user retention through email marketing, in-game messaging, and other channels

Requirements:

• BA in Marketing, Communications, or related field

• 1-3 years of experience working in communications or public relations in the entertainment or online industry

• Strong gaming industry background. MMORPG experience preferred

• Exceptional written and verbal communication skills with cross-functional partners, consumers, and vendors

• Strong quantitative, analytical and problem solving skills. Must be comfortable with numbers, performance reporting, and making data-driven recommendations

• Self-starter, positive, and enthusiastic about exploring new marketing strategies

View Web Developer

Responsibilities & Job Duties:

• Design and develop new web applications

• Convert business requirements into engineering implementation

• Work as part of a team during implementation and deployment process

• Work in a fast-paced, agile development environment

Requirements:

• Bachelor's Degree in Computer Science or equivalent

• 3+ years web development experience with PHP

• 3+ years experience with LAMP platform technologies

• Good hands-on experience with front-end technologies such as HTML, CSS, AJAX, JavaScript, jQuery

• Understanding of OO design

• Strong interpersonal skills experience with and enthusiasm for working in agile environments

• Experience developing technical design documentation and code peer review process

• Like to be a teammate and team member

• Excellent analytical problem solving skills

• Strong desire to succeed and innovate

View Back End PHP Developer, based in Amsterdam, Europe

Responsibilities & Job Duties:

• develop, troubleshoot, test and maintain websites, applications and databases to ensure expected functionality, performance and availability

• expand our PWE websites by implementing new payment gateways and maintaining the currently implemented ones with bugfixes and updates

• work with our US development team to ensure that any requirements developed in the US are applied to European sites and are adapted for our specific requirements

• work with our internal NetOps team to monitor our web application performance (such as loading and response times) and find ways to improve it

• coordinate with our US colleagues to exchange experience, knowledge, status and generally stay informed on tasks currently in development in both offices

• be the Go-To person for technical questions and issues regarding our websites and work closely with internal stakeholders and product owners in order to provide feedback and estimates on technical requirements

• write clean code and produce detailed documentation for our internal Wiki

• research and evaluate technologies that may be applied in the EU development efforts

• provide transparency on current tasks by working with JIRA and physical task boards

Requirements:

• Minimum 3 years of PHP development experience

• Great knowledge of PHP frameworks like Zend or Symfony

• A very good understanding of OOP principles and design patterns

• Very good knowledge of the LAMP stack

• Strong knowledge of code versioning tools like SVN and/or Mercurial

• Experience with REST/SOAP Web Services

• Comfortable with AGILE development methodologies

• Proficiency in JavaScript / CSS / HTML

• Experience with memcache and/or redis a plus

• Experience implementing payment gateways like Paypal,Skrill,ClickAndBuy a plus

• Twitter Bootstrap knowledge a plus

• Responsive design knowledge a plus

• Positive and proactive attitude and ability to collaborate in larger groups and international teams

• Fluent in spoken and written English in order to be able to communicate with our US colleagues

• Good communication skills in order to communicate with Stakeholders, Owners and fellow developers alike

• Willingness to learn new technologies and work in the languages and methodologies applied and required by the PWE US developers

• Ability to follow instructions, decisions and directions given by our colleagues in the US.

• APPLICANTS : PLEASE SEND RESUMES DIRECTLY TO : Jobs.eu@perfectworld.com

View HR Manager

Responsibilities & Job Duties:

• As a strategic and tactical partner to the VP of HR, the HR Manager aligns business objectives with HR services, employees and management. The HR Manager will be accountable for the operations of the HR Department and serves as a consultant to business partners on Human Resource related issues. HR Manager assesses and anticipates HR-related needs and communicating needs proactively with VP of HR. The HR Manager formulates partnerships across the organization to deliver quality customer service and value-add services to business partners and employees that reflect the business objectives of the company.

• - Manages various projects and various tactical operations of the HR Department. Plans, organizes, and controls all activities of the HR department. Actively participates in developing department goals, objectives, and systems.

• - Applies subject matter expertise in all areas of HR (i.e., workers compensation, employee relations, leave of absence, compensation, recruiting, etc.). Evaluates reports, decisions, and results of department in relation to established goals. Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed. Manages the company on-boarding and off-boarding process to align with improving the overall employer brand.

• - Manage the overall recruitment strategies and processes to meet the workforce planning initiatives and assists with succession planning and employment branding. Planning and reporting, partnering with all levels of people leaders to plan, budget, and forecast for appropriate headcount levels and collaborates with Finance.

• - Evaluates reports, decisions, and results of HR Department in relation to established goals. Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed. Accountable for the accuracy of all HR data (i.e., HRIS and Payroll).

• - Works closely with VP of HR on Total Rewards and assists with ensuring full compliance of the various employee benefits and compensation programs and informs of latest legislative updates and how they impact both the employees and the organization.

• - Assists with pulling data for all insurance plans and programs for annual review process prior to Open Enrollment.

• - Promotes positive employee relations through design, communication, and interpretation of human resources policies and programs. Pro-actively speaks with employees to assess and resolve issues. Partner with VP of Human Resources to proactively address all employee relations issues and, if necessary, issue appropriate and timely corrective actions. Conduct staff exit interviews, pulls together employee data and KPIs to make recommendations for employee retention.

• - Partners with VP of HR on both the design and administration of the various compensation programs; assists business partners with input on job descriptions as necessary; completes annual salary surveys and works closely with VP of HR and Finance to outline merit pool (salary budget); scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.

• - Accountable for delivery and management of Performance Metrics processes, including check-in and performance review, following established plans and manage related bonus programs

• - Implements personnel policies and procedures; maintains handbook on policies and procedures; performs benefits administration to include claims resolution, change reporting, assists with annual re-evaluation of policies for cost effectiveness, information activities program, and cash flow.

• - Develops and administers various human resources plans and procedures for all company personnel.

• - Provides day-to-day performance management guidance to line management (i.e., coaching, counseling, career development, and disciplinary actions).

• - Manage and resolve complex employee relations issues. Conducts effective, thorough and objective investigations. Ensures compliance with employment related laws EEO, OSHA, FLSA, ADAAA, FMLA, etc.

• - Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with legal department as needed/required.

• - Establishes and maintains department records and reports. Participate in administrative staff meetings and attends other meetings, as needed.

• - Identifying and strong initiative deliverables, priorities, and timelines.

• - Performs other incidental and related duties as required and assigned.

Requirements:

• - A bachelor's degree and five (5) years' Human Resources experience. SPHR or PHR preferred.

• - HR personnel management experience required.

• - Experience in Talent Acquisition management, succession planning, employment branding.

• - Demonstrated competence in employee relations and knowledge of employment laws (i.e., EEOC guidelines, FLSA, and ADA) required.

• - Experience in Performance Management, Employee Evaluation, and Compensation.

• - Excellent consulting and business literacy skills.

• - Strong interpersonal, coaching, and analytical skills.

• - Develop strong trusting relationships in order to gain support and achieve results.

• - Integrity and ability to work independently (‘execute’).

• - Manage multiple conflicting priorities.

• - Be flexible and available to interact with employees at all levels.

• - Be self-directed and motivated.

• - Take initiative to identify and anticipate client needs and make recommendations for implementation.

• - Understanding of organizational dynamics and the ability to think strategically and problem solve.

• - Strong oral and written communication, project and time management skills

View Game Metrics Analyst

Responsibilities & Job Duties:

• The Game Metrics Analyst will play a key role to optimize Perfect World Entertainment's mobile games metrics. The Analyst works closely with the mobile games Product team and other internal groups (e.g. Marketing, QA, etc.) to evaluate how our customers are playing our games and inform improvements we can make to drive sustained engagement and monetization. Specifically the Game Metrics Analyst will be extremely detail oriented, with a strong product orientation and an affinity for data and analytics in support of driving both product-level and business decisions. This role is crucial to driving Perfect World's aggressive growth in the mobile games space.

• - Own instrumentation of analytics and tracking hooks during development phase; establish best practices for repeated application

• - Generate actionable reports and recommendations on features that will improve retention, monetization and acquisition. Identify pain points and work with product management, design and product development to implement strategies to address key problem areas

• - Share insights with both game teams and executive leadership regularly. Create actionable reports and dashboards that are simultaneously data-rich and easily digested

• - Solve complex problems in resourceful and effective ways

• - Analyze and report on game play behavior across multiple properties and platforms

• - Deep dive statistical analysis to identify and isolate both positive and negative play behavior

• - Help product managers to drive AB and multivariate tests that meaningfully impact our game's performance

Requirements:

• - Bachelor’s degree. Preferably in business, economics or STEM field

• - Demonstrated ability to use data to influence decision making and increase productivity

• - Excellent organizational, communication and interpersonal skills

• - Strong working knowledge of applied statistics. Including correlation analysis, hypotheses testing, linear regression, and clustering methods

• - Fluency in SQL databases

• - Proficient in at least one scripting language for data processing. E.g. Ruby, Python, Perl, R, or Matlab

• - 1 to 2 years of professional related experience. Mobile experience preferred

• - Experience using web APIs preferred

• - Passionate about games

• - Exposure to mobile analytics tools (Upsight / Kontagent, MixPanel, GameAnalytics, Google Analytics or in-house solution…)

View Lead Community Manager

Responsibilities & Job Duties:

• The Lead Community Manager will be responsible for the entire community team; mentors and develops the staff. Additionally, this position is responsible for all product forums, all web content posted to official sites, all social content and various other user-facing materials, such as screenshots, multimedia uploads and propagation, and newsletter copy. Implements assigned online community activities coordinating messaging and content across games portfolio. Communicates new product features across all channels. A senior individual contributor communicates with members of the player community, leads in conducting live events, promotions and campaigns. Schedules and implements content release.

• - Manage the community of assigned title(s).

• - Coordinate with production, design, web, marketing and other internal departments to ensure that the community team and players stay informed of company priorities and activities.

• - Initiate and lead studio wide community engagement and retention programs.

• - Be and act as the public voice and face for the community, represent Perfect World Entertainment.

• - Proactively seek and maintain a close public relations (PR), marketing, production, web, and customer support.

• - Develop and distribute weekly and monthly management level reports in support of business reviews.

• - Monitor discussion forums and other communication media to identify player needs.

• - Assist with the planning and execution of beta programs for future products.

• - Supports attainment of several short- and mid-term objectives of assigned unit / team / projects.

• - Solves complex problems in resourceful and effective ways.

• - Participates in determining approaches and in developing new or enhanced technical tools.

• - Interaction with external peers and managers to share complex information related to area of expertise.

• - Be an advocate for the player internally.

• - Create and Implement policies and procedures for less experienced members of the team.

• - Create content and provide an ongoing presence on social networks.

• - Develop strategies to bring unique to the company games and website.

Requirements:

• - Minimum of 5 years’ experience in Community Management and/or Brand Management.

• - Bachelor's degree or higher.

• - Strong leadership and management ability, with the use of independent judgment outside of established procedures.

• - Data driven approach to decision making.

• - Hard-working, goal-oriented individual with a strong passion for online gaming, online communities and social networking. A passion for MMO video games.

• - Ability to capture gameplay footage and edit videos a major plus.

• - Must have a solid understanding of new media, social networking and cutting edge community tools, and techniques and must be personally involved in at least once social media platform along with experience creating significant online content.

• - Excellent oral and written communication skills required.

• - Experience with vBulletin board is a plus.

View Billing & Fraud Representative Tier 3

Responsibilities & Job Duties:

• As a Tier 3 Billing & Fraud Representative, you are expected to be fully competent with all entry-level, Tier 1 and Tier 2 tasks and responsibilities. You will receive and respond to all customer inquiries including those that have been escalated. Additionally you will be responsible for charge-back mitigation by engaging in anti-fraud efforts. You will also communicate daily with off-site customer support centers and provide thorough guidance and training as necessary. This role reports directly to the Billing Manager.

• - Manage all third level billing/fraud tickets escalated from prior levels

• - Manage and update sensitive customer account information

• - Perform daily anti-fraud tasks including complete processing and notation of accounts and accurate data recording

• - Gather evidence and build cases for escalated ticket issues and chargeback claims

• - Create weekly reports highlighting chargeback and fraud trends

• - Conduct training for entry and lower level representatives

• - Manage relationship with off-site customer support including active communication, training and reporting of progress

• - Assume the role of ‘point person’ for any special issues; this includes overseeing incoming user tickets, tracking important data and reporting relevant information to manager

Requirements:

• - 4+ years of experience in Billing/Fraud Support for a gaming company or related experience in the economic industry

• - Direct experience with managing monetary transactions and credit card accounts

• - Good communication skills both written and verbal

• - Able to effectively communicate thoughts and solutions to clients, staff, and management

• - Must be well organized, able to prioritize tasks, and have a good sense of time management

• - Must be familiar with Microsoft Word, Excel and Outlook

• - High level interest with MMO games is desired

View Analytics Team Manager

Responsibilities & Job Duties:

• The Analytics Team Manager leads the analytics team and conducts data analyses that support the operation and development of the platform and games. This position understands the precise technical details necessary to create a sound analytics results. The Analytics Team Manager meets with different user groups to establish user requirements and review history and methodologies of systems to see what is and is not working.

• - Write up user needs in specifications documents, and translates metrics into a sound design with tables, fields, and supporting documentation in detail.

• - Shape and support strategies for ongoing growth of Platform content.

• - Establishes system priorities based on needs. Ensures priorities are appropriately resourced, identifies resources gaps and negotiates timelines and expectations.

• - Drives implementation and upgrades of reporting systems including short and long term projects.

• - Cost benefit analyses, project proposals and funding requests.

• - Collect data, organize statistics and create documentation including pie charts, graphs and power point presentation to support findings.

• - Create and establish procedures or reporting and analyses.

• - Initiates, facilitates and implements work process changes.

• - Plans and executes unit integration and acceptance testing.

• - Recommends changes in development, maintenance and system standards.

• - Drive the publisher and platform roadmap to ensure success.

• - Deliver effective comprehensive Business Intelligence plans and presentations.

• - Keeps teams on target and on task.

Requirements:

• - Bachelor's degree in business or equivalent experience.

• - 5+ years of professional related experience. Gaming experience preferred.

• - Experience delivering effective Business Intelligence.

• - Excellent organizational, analytical, communication and interpersonal skills.

• - Ability to communicate effectively and combine both technical and business perspectives.

• - Must possess project management skills and have proven ability to initiate and manage multiple tasks, projects and people under competing deadlines and maintain flexibility during constantly shifting priorities.

• - Ability to facilitate meetings and to develop and deliver presentations and report to senior leadership on team metrics and goals.

• - Ability to mentor, develop and provide feedback to staff.

View Corporate Counsel

Responsibilities & Job Duties:

• Perfect World seeks an experienced attorney to assist the General Counsel with complex commercial transactions and all aspects of intellectual property licensing and e-commerce law. The position also requires the willingness and ability to practice in nearly all areas of the law that concern a successful and rapidly growing online and mobile video game company. The successful candidate will be an attorney who can demonstrate a mastery of intellectual property licensing, complex commercial transactions, equity investments and acquisitions, litigation management, corporate law, labor law, and legal ethics. To apply, please attach a cover letter, resume, writing sample, and references to all electronic submissions.

• Candidates may apply directly at corporatecounselposition@perfectworld.com.

• Interview Information: In addition to a cover letter, writing sample, references, and a resume, all candidates selected for interviews will be requested to provide a list of representative transactions and litigation matters upon which the candidate had primary responsibility as legal counsel. During interviews, candidates should be prepared to demonstrate a working knowledge of intellectual property law, IP licenses, complex commercial transactions, and the management of litigation matters.

Requirements:

• - 8+ years of relevant and continuous legal experience working in a law firm and/or in-house legal department with excellent references.

• - Demonstrate expertise in negotiating, drafting and analyzing a range of complex commercial contracts, technology agreements, software and other IP licensing agreements (inbound and outbound), developer agreements, ecommerce transactions, and equity investments and acquisitions.

• - Manage corporate contracts and processes and support staff assigned thereto.

• - Offer sound and practical advice regarding labor and employment issues, IT vendor relationships, and facility management.

• - Ability to draft corporate meeting minutes, shareholder and board resolutions, and make required annual governmental filings.

• - Trial experience in California, preferably as a first chair. Working knowledge of e-Discovery rules in U.S. and California Courts.

• - International experience and ability to work well with attorneys and contracts from Europe, Asia, and South America.

• - Expertise in applicable law regarding online and mobile payment systems, computer and data security, and privacy law.

• - Knowledgeable of the law of online advertising, promotions, and marketing.

• - Ability and willingness to study and practice in areas of the law new to the attorney.

• - Self-motivation with a persistent demand for high-quality work product.

• - Strong verbal and written communication skills with extraordinary attention to detail.

• - Outstanding computer skills.

• - Sense of humor and perspective while working in a challenging, fun, and highly demanding work environment.

View Database Administrator

Responsibilities & Job Duties:

• The DBA role is largely responsible for providing operational database services to Perfect World Entertainment, Inc. The primary responsibilities of this role would include owning, tracking and resolving database related incidents and requests, fulfilling requests and resolving incidents, reviewing service related reports (e.g., database backups, maintenance, monitoring, etc.) on a daily basis to ensure service related issues are identified and resolved within established time, responding to database related alerts and escalations and working with database engineering to come up with strategic solutions to recurring problems.

• - Collaborate and work directly with finance, data mining, and development teams for reporting (EU and Shanghai/Beijing)

• - Install, configure, and administer database servers; maintenance and tuning of mission-critical SQL (mysql/mssql) databases, create reports (game statistics, finance...) based on requirements from related departments; assist with administration of 3rd party games database related functionality including documentation

• - Solid knowledge of scalable schema design principals and provide assistance to development/design teams, and recommend best practices both in code and database design including creation of Stored Procedures and Indexing

• - Monitor database system details within the database, including stored procedures and execution time, and implement efficiency improvements

• - Experience in updating MySQL and MSSQL instances in a high volume environment 100M+ rows

• - Knowledge support of scripts in Perl/PHP/Python and/or Shell/Bash

• - Optimize and allocate physical data storage for database systems and work with development teams on data sizing based on efficient use of multi-core systems

• - Administer database backups and ensure disaster recovery and data retention protocols (backup, monitoring, security, installation)

• - Provide 24/7 support for critical production situations

Requirements:

• - Bachelor's Degree in Computer Science/Information Systems or equivalent work experience

• - 5+ Years DBA experience in development or production capacity

• - 5+ Years experience designing, developing, tuning, optimizing, deploying and updating MySQL/MSSQL/MariaDB instances in a high volume environment with critical 100% uptime requirements (clustered and unclustered)

• - Experience in Replication (Master to Master, Master to Slaves)

• - MSSQL 2005+ & MySQL 5.x experience required (InnoDB and MyISAM, and other engines)

• - Scripting language knowledge of perl/php

• - 3+ years of experience with Linux/Windows administration

• - Strong analytical skills

• - Help maintain 24/7 production systems

View Service Director

Responsibilities & Job Duties:

• Achieve Customer Service and Operational excellence through a collaborative, process driven, team focused approach. The Service Director will manage the overall Customer Service business and processes to ensure quality results for customers and clients.

• - Develop customer service and billing strategies and solutions aligning with PWE’s strategic goals. Define and improve on key metrics to measure productivity and customer experience.

• - Conduct competitive analysis to identify the gap between PWE’s services and that of first class publishers in the online game market. Develop strategy and plan to improve our services quality and billing solutions to bring PWE’s brand of services to the next level.

• - Drive the services as a business to improve the company market reputation, brand, cost-effectiveness, customer retention, customer satisfaction, as well as customer lifetime value to our business.

• - Lead, motivate and develop staff in assigned operational areas.

• - Define and deliver key performance metrics showing positive trends.

• - Identify and resolve a wide range of technical, process and operational issues providing quick and decisive solutions.

• - Participate in developing consistent processes and standards globally.

• - Build and maintain a culture to promote the development and implementation of best practices.

• - Review long term staffing plans to drive strategic focus of annual planning, quarterly forecasting, and daily service level goals.

Requirements:

• - Minimum of ten years’ experience in service five in management.

• - Bachelor's degree in business administration or related field of study.

• - Excellent verbal and written communication skills.

• - Proven coaching and management skills.

• - Self-motivated.

• - Experience building strong internal and external relationships.

• - Ability to manage and maintain highly sensitive and confidential data.

• - Passion for games and an understanding of the gaming market.

View Director of Project Management

Responsibilities & Job Duties:

• This is a leadership role with an overall responsibility in project management and quality assurance (QA) across functions of Engineering, Network Operations, and Product Management. By interfacing with multiple teams, the Director of Project Management will provide assurance of deliverables to achieve milestones and final goals of all products and services that the company plans to roll out within the North American and European markets.

• - Build strong project management and QA teams by recruiting, training, coaching, counseling, and enforcing policies and procedures.

• - Interface with key stakeholders of the company to understand the business requirements and establish clear project milestones and goals to achieve these goals within deadlines.

• - Develop effective processes of project management and QA by utilizing appropriate management tools and technical platforms.

• - Identify problems and obstacles in projects and find solutions and plans to solve problems.

• - Develop strategy and plan to improve project management and QA efficiency to achieve a higher level of success.

• - Manage projects effectively by prioritizing projects, adjusting schedules, assessing and organizing resources.

• - Establish performance management mechanism to motivate employees to work diligently to achieve the goals.

• - Manage budget and resources to stay within the budget of projected goals..

Requirements:

• - Minimum 12 years of project management and QA experience

• - Minimum 8 years of people management experience

• - A university bachelor's (or above) degree, or equivalent

• - PMP certification is desirable.

• - Strong communication, presentation, and people skills

• - Solid knowledge in job related technologies, such as networks, servers, software and product development lifecycles, project management and QA tools, hardware and software, as well as computer applications

• - Experience in the video game industry is a plus.

View Technical Project Manager

Responsibilities & Job Duties:

• This position is responsible for leading our US and offshore team of engineers in designing, developing, testing, deploying website/games updates and new website/game rollouts. We are seeking an experienced and qualified Technical Project Manager who can manage software and hardware related projects in the Engineering group. The candidate will be responsible for the overall planning, execution and completion of projects. This position is responsible for organizing our US and offshore team of network operations system admins and engineers in designing, developing, testing, deploying the infrastructure for multiple MMOs, as well as managing the relationships with vendors, datacenters and service providers. The right candidate will be a combination “project manager/producer/technical professional” with the ability to work with all parts of the organization, and connect disparate bits of information into a coherent whole.

• - Working with cross-functional teams, create and manage release and iteration plans for agile projects.

• - Managing projects for the deployment of PWE games into worldwide datacenters.

• - Work with all departments to coordinate all game and production releases.

• - Manage relationships with hardware, software, service providers and other vendors.

• - Interface with 3rd parties that publish on the PWE platform.

• - Manage the development of operational toolsets.

• - Plan and facilitate project meetings and communications.

• - Identify, track, update and mitigate project risks.

• - Provide hands on project management during analysis, design, development, testing, implementation, and post implementation phases of products.

• - Review existing processes, procedures, work methods and identify concrete improvements to improve operational effectiveness and accuracy.

• - Organize and facilitate iteration planning sessions, daily meetings, reviews, demos and other Scrum-related activities as needed.

• - Manage ad-hoc requests to completion. Act as liaison and project manager for small, short duration, improvement or problem resolution efforts.

• - Work with management to alleviate bottlenecks in the projects.

• - Run project meetings efficiently, publishing notes and actions, creating and maintaining timelines, and keeping large, diverse groups informed of progress and obstacles.

• - Available for support of production systems or project implementation when needed.

Requirements:

• - Computer Science or similar technical degree preferred.

• - 5+ years of proven software/hardware project management experience.

• - Exceptional organizational skills and attention to details.

• - Certified Project Management Professional (PMP) and/or Certified Scrum Master (CSM) preferred.

• - Intermediate system administration background for Linux/Windows based systems (OS configuration, deployment software, hardware spec experience, etc.).

• - Understanding of technologies and software development as it pertains to enterprise applications development.

• - Ability to multi-task in a fast-paced, quickly changing environment.

• - PHP and JavaScript web development background a plus.

• - Excellent verbal and written communication skills.

• - Results-oriented, high energy and passion for work and achievements.

• - Passion and/or knowledge of the video game industry a plus.

View Web QA Engineer

Responsibilities & Job Duties:

• The Web QA Engineer works within the web development team to insure that all new releases and modifications are free of error and made according to all specifications. You will work with the software developers throughout the process and be the determining factor in when projects are ready to be released. You will create test plans that fit the requirements, carry out those test plans with both automated and manual tests of functionality, and prepare release instructions for the code to be released to the end-user. The Web QA Engineer must be a fast-paced, independent thinker that is able to adapt quickly to a changing work environment with fluid test cycles. The Web QA Engineer needs to be a good communicator that is able to judge how long tests will take to complete and then be able to speak up when unexpected delays arise and complicate the test cycle. The Web QA Engineer works both within the QA team and with a variety of different web developers when testing new releases.

• - Develops and executes test plans on pre-release and current versions of software

• - Testing and tracking new releases to the website and internal tools

• - Apply innovative testing to further improve quality of product

• - Execute the tests, analyze data and report them to development teams

• - Building automated tests for regression testing

• - Solves problems with QA automation and the application of QA systems

• - Bug reporting and tracking, bug analysis and reproduction, and familiarity with tracking software such as Bugzilla and Jira

• - Reviews product documentation for readability, accuracy and thoroughness

• - Experience with various operating systems, including Linux and Windows

• - Creating test plan and documentation for both functional and automated testing

• - Communicate technical dependencies and concerns/issues of implementations

• - Comfort and familiarity with online MMO’s and mobile based games

Requirements:

• - 2+ years of experience working as a QA Engineer, or similar role

• - Bachelor's degree in Computer Science/Computer Engineering or equivalent experience

• - Good knowledge of, and familiarity with, programming languages such as Java and PHP

• - Experience with various operating systems, including Linux and Windows

• - Strong understanding of software/game QA

• - Manage activities to meet the delivery dates and report accurate and complete status

• - Experience with automation and test suite creation highly preferable

• - Excellent written and verbal communication skills

• - Candidate should have strong analytical skills and be a self-starter with attention to detail

View Video Producer

Responsibilities & Job Duties:

• - Create video game trailers, developer diaries and tutorials for various PWE titles

• - Create motion graphics for trailers as well as other PWE marketing projects

• - Record video and audio in green screen studio

• - Responsible for outsourcing various multimedia projects with 3rd party vendors

• - Create pre-roll videos, TV commercials and banners for various marketing campaigns

• - Other special projects as assigned by management

• - Comfortable working off-site to shoot video and still pictres without supervision

Requirements:

• - Bachelor's degree in mass communications, multimedia, cinematography or related field

• - Expert level proficiency in using Adobe Creative Suite and Maxon Cinema 4D

• - Must have a demo reel of previous work that demonstrates the proficiency of Adobe Creative Suite and Maxon Cinema 4D

• - Minimum 3 years of experience in developing video trailers and motion graphics

• - Demonstrated experience in conceptual design, the ability to provide the overall plan of a multimedia project

• - Expert in audio design, recording and editing

• - Expert in video recording and editing

• - Ability to work independently with minimal supervision

• - Excellent problem-solving, organizational and communication skills

• - Have a passion for video games and making amazing videos about them

View Data Engineer (Perl)

Responsibilities & Job Duties:

• In this position, the Data Engineer will work on a small team to implement primarily, Perl-based solutions to data processing and infrastructure problems. The Data Engineer will help to design and construct systems for managing data from millions of users, and coordinate with other teams on a global scale. The day-to-day activities will include writing clean, intelligible code with corresponding tests, and interfacing with fellow engineers to solve problems as they arise.

Requirements:

• - Bachelor's degree in CS or equivalent experience

• - Perl (DBI and Moose experience preferred)

• - SQL (MySQL preferred)

• - Linux command line (CentOS preferred)

• - Git

• - Bash or POSIX shell scripting

• - Knowledge of best practices for: Unix, Unicode, security

• - Desired extensive OO experience

• - Desired NoSQL experience (Cassandra, Elasticsearch)

• - Ability to optimize systems (SQL queries, Perl memory usage, etc.)

View Network Engineer

Responsibilities & Job Duties:

• Support large-scale network switching, routing and security

• Configure and deploy new switches, routers, firewalls, and VPN devices

• Monitor, optimize, troubleshoot, document, and otherwise "pamper" the network

• Handle complex administration tasks for internal applications

• Perform server and network performance tuning and capacity planning

• Assist in the development of information security policies, standards, procedures

• Assist in the design of interconnect routing between different locations

• Writing network operations design specs and project plans, improve network documentation

• Proactively assess potential items of risk and vulnerability in the network& systems

• Participate in on-call schedule including maintenance windows

Requirements:

• BS Degree in a technical discipline (CS, CIS, EE) or equivalent work experience

• 4 or more years of experience supporting enterprise-level TCP/IP networks, demonstrating knowledge of IPv4

• Experience with RIP, OSPF and BGP routing protocols; extensive experience with Layer 2 features such as VLANs and 802.1q, spanning-tree, LLDP

• Experience with Cisco, Juniper or Force10 platforms

• Experience with IPSEC and TLS/SSL Virtual Private Networks

• Experience with Intrusion Detection/Prevention Systems

• Experience with QoS and traffic management

• Experience with cabling

• User-level experience with Unix/Linux operating systems

• Administrative scripting skills (Batch, Perl/Python, UNIX shell scripting)

• Understanding of compliance requirements such as PCI

• A MUST: A fantastic attitude, with excellent verbal and written communication skills

View Country Manager - Brazil

Responsibilities & Job Duties:

• - Drive the business to improve the company market reputation, brand, cost-effectiveness, customer retention, customer satisfaction, player experience, as well as customer lifetime value for the specified territory

• - Handle day-to-day operations and be the go to person for specified territory

• - Establish and maintain deep relationships with our business partners

• - Launch games on time and at a high level of quality

• - Perform market analysis and make game or operational adjustments as needed

• - Coordinate and lead efforts with QA, Marketing, PR, Community, Localization, and other cross functional teams

• - Plan and execute Marketing and PR plans

Requirements:

• - Native language speaking (Brazilian Portuguese) and excellent English communication skills

• - Bachelor’s degree desired

• - 5-10 years of game industry experience

• - 5+ years of management experience

• - Open for occasional travel internationally

• - Data driven approach to decision making

• - Strong oral, written and presentation skills

• - Avid gamer

• Pluses: Experience running and playing micro-transaction games - Experience partnering with overseas companies - Startup experience - Ability to play ping pong

View Web Designer

Responsibilities & Job Duties:

• The Web Designer is responsible for creating the look and feel for all of Perfect World's web pages. This involves developing a graphic design that effectively communicates the ideas and needs promoted by the web site. With little back story of a product, the Web Designer should be able to create a design concept, storyboard, graphics, as well as build out the entire design and User Interface of the website.

• - Create high quality graphics using pre-existing concept artwork.

• - Conceptualize the layout and organization of the websites.

• - Apply colors and images along with CSS style sheets for graphics and websites.

• - Communicate design assets, use cases and process flow to Development teams.

• - Successfully apply principles of graphic, interactive, user-interface, and information design to improve the development of websites.

Requirements:

• - Bachelor's Degree or equivalent experience.

• - 3+ years of professional web design experience.

• - Expert knowledge of Adobe Creative Suite and HTML/CSS page creation tools.

• - A creative sense with the ability to adapt various graphic styles.

• - Excellence in screen layout and visual design.

• - An eye for detail and a dedication to quality.

• - Knowledge of web user interface design principles and web design best practices and standards.

View Product Marketing Manager

Responsibilities & Job Duties:

• The Product Marketing Manager will be responsible for building marketing plans, positioning, audience, and asset creation for PWE’s key game franchises

• Build and execute online customer acquisition strategies for live and in-development games

• Develop clear consumer messaging for key product rollouts

• Own audience and related marketing KPIs

• Partner closely with other marketing partners (communications, creative, online), production, and development teams. Drive close collaboration with EU marketing team

• Work with development and production to support game and features roadmap in order to achieve franchise vision and deliver against plan and targets

• Develop asset kits with creative team, managing key stakeholder feedback and maintaining brand integrity

• Continuously improve/promote multi-channel offerings, build creative and engaging marketing campaigns, and optimize ROI on marketing initiatives

• Provide analysis and long-term strategic thinking to direct product development roadmap

• Gather insights to support product and marketing decisions.

Requirements:

• BA in Business/Marketing, Economics, or other related field

• 5+ years of relevant marketing experience

• Must have product launch experience, and at least one completed launch. Experience with MMOs or RPGs strongly desired

• Demonstrable experience in building compelling product messaging, positioning, and marketing plans

• Experience managing a significant brand or a portfolio of smaller brands

• Online, D2C, and social marketing experience a plus

• Understanding and experience with microtransactional/F2P business model and monetization

• Must have strong interest in and knowledge of games

• Exceptional written and verbal communication skills, including cross-functional management experience

• Very comfortable with both qualitative and quantitative analysis, and capable of using analytics to drive development of business cases and product development.

View VFX Artist

Responsibilities & Job Duties:

• This is a VFX position in which the candidate will be responsible for a wide array of visual effects. The candidate must be both organized and artistic, as they will be responsible for the majority of the visual effects for the current project. The ideal candidate works well in an environment of peers who are passionate about making great games. This position is part of our Mobile Development team.

• - Create sprite animations in 2D software such as Photoshop and After Effects

• - Create 3D particle effects in Unity.

• - Work to optimize, fix problems, and polish VFX assets in a highly iterative development process.

• - Give input into the art direction of the project as it relates to VFX and other related areas.

Requirements:

• - Exceptional skill and experience in animating 2D assets for use in a 3D environment such as sprite sheets or other texture animation.

• - Exceptional skill and experience in particle systems, and other 3D VFX simulations.

• - At least 3 years of VFX experience in the game industry.

• - Experience in optimizing VFX for mobile platforms.

• - A thorough understanding of game development pipelines in the conceptual, implementation, and polish phases.

• - The ability to effectively collaborate with people that have both technical and creative disciplines.

• - Self-motivation, great communication skills, and an excellent team-player attitude.

• - Skills in other 3D disciplines, 2D disciplines, or sound/video integration, is a plus.

View Public Relations Manager

Responsibilities & Job Duties:

• The PR Manager will lead the communications team for Perfect World Entertainment, driving programs that will generate editorial coverage, positive sentiment and engagement, and social reach for all of the company's PC and mobile game franchises, help build its platform presence, manage all conferences and events, and partner in developing the company's corporate communications strategy. This is a leadership position within the marketing team, and will report to the Director of Marketing & PR

• Lead and mentor the communications team

• Create strategies and oversee execution to create continual editorial coverage, consumer engagement, and social reach for PWEs lead franchises

• Support the growth of PWEs platform and mobile publishing businesses

• Help build and execute PWEs corporate communications plan

• Build a strong partnership with the production team, product marketing, and development

• Manage all conference and event activities

• Support partner marketing activities, including B2B platform growth and industry partnerships

• Create communications activities with quantitative and qualitative reporting

• Explore ways to expand marketing efforts into new platforms and channels

• Monitor key trends in the industry space and provide analysis

• Increase user retention through email marketing, in-game messaging, and other channels

Requirements:

• BA in Marketing, Communications, or related field

• 5+ years of experience working in communications or public relations in the entertainment or consumer goods industry

• Minimum 3+ years of management experience with direct reports

• Strong gaming industry background. MMORPG experience preferred

• Exceptional written and verbal communication skills with cross-functional partners, consumers, and vendors

• Strong quantitative, analytical and problem solving skills. Must be comfortable with numbers, performance reporting, and making data-driven recommendations

• Experience in event planning and conferences

• Partner marketing experience is a plus but not required

• Self-starter, positive, and enthusiastic about exploring new marketing strategies

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